Privacy & Security Policy:
Lightworld, LLC is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.lightworld.com. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact Customer Service by calling 800-339-7690. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.
Information Collection and Use
If you purchase a product from us, we will collect certain information on the Order Form. We require contact information (such as name, shipping address and phone number) and financial information (such as credit card number, expiration date) for billing purposes and to fill your orders. If you have trouble processing an order, then we will use this information to contact you.
During the checkout process you are given the option to receive our monthly newsletter. We will use your mailing address and/or email address to send you our newsletter. If you don't want to receive this newsletter, then we offer an unsubscribe option in each newsletter sent. See (“Choice/Opt-out”)
You will receive an order confirmation email if you purchase a product from us. You will receive a response from us (via email or telephone) if you submit a Credit Application to us.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. [You may opt-out of these communications. Please see “Choice and Opt-out.”]
Supplementation of Information
In order to open a credit account, we may on occasion supplement the personal information you submitted to us with information from third party sources.
To determine if you qualify for a credit account, we use your name and social security number to request a credit report. Once we determine your credit-worthiness, we destroy this document.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at firstname.lastname@example.org. We offer an opportunity to opt-out of certain communications on our Order Check pages, or you may contact us at 800-339-7690 to opt-out.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
We use this information, which does not identify individual users, to analyze trends, to administer the website, to track users’ movements around the site and to gather demographic information about our user base. We keep this information for internal use and we do not share it with others.
Access to Personally Identifiable Information
If you’re personal information changes, or if you no longer desire our service, you may update this information by emailing our customer service at email@example.com or by calling our toll free number, 800-339-7690.
Changes in Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here and by means of a prominent notice on our home page.
To Contact Us
42 Baker Street
Last Updated 10/09/2012